Viva Slots' Terms and Conditions – Fully in Bengali

Viva Slots An international online gaming platform serving Bangladesh and various other countries worldwide. These Terms and Conditions ("Terms") apply to the use of the Viva Slots website and all its services.

These Terms and Conditions constitute a legally binding agreement between you ("User") and Viva Slots ("Platform") and governs your use of it. By accessing, registering, or using any of our services, you are deemed to have accepted these Terms and Conditions.

Viva Slots reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

Viva SlotsTo open an account with us, you must meet the following requirements:

• You must be at least 18 years Accounts must be registered by individuals of legal age. Opening an account for minors is strictly prohibited.
• Each individual may only One Account manage at any one time. If multiple accounts are found, all of them will be closed.
• All information provided at registration must be truthful, accurate, and complete.
• Online gaming must be legally permitted in your country of residence.
• Residents of restricted countries may not open an account on Viva Slots.

To verify your identity after registration, KYC (Know Your Customer) process may be required. This may involve submitting a copy of your national ID or passport along with proof of address. Withdrawals may be limited until KYC is completed.

Keeping your account credentials secure is entirely your responsibility. Never share your password with anyone, and contact our support team immediately if you notice any suspicious activity on your account.

Viva Slotscurrently supports payments via bKash, Nagad, and Rocket. All financial transactions are conducted in Bangladeshi Taka (BDT).

Deposit policy:

• Minimum deposit amount: BDT 500
• The maximum single deposit amount is subject to change in accordance with applicable rules.
• Deposits are typically processed within 5 to 10 minutes credited to your account.
• You must use only payment methods registered in your own name.
• Third-party deposits are not accepted and may result in account closure.

Withdrawal policy:

• Minimum withdrawal amount: BDT 1,000
• Withdrawals are typically processed within 15 to 30 minutes processed.
• During peak hours, processing may take up to 2 hours.
• Winnings derived from bonuses must meet wagering requirements before they can be withdrawn.
• Withdrawals above a certain amount may be held until KYC verification is complete.

Viva SlotsBonus and promotional offers are subject to specific terms and conditions. Please read the full terms of the relevant promotion before accepting any bonus.

• Each bonus has its own specific Wagering Requirements applies, typically 20–35 times the combined deposit and bonus amount.
• Bonus funds and real money are always tracked separately. Real money is used first.
• Winnings from free spins are generally credited as bonus money.
• Multiple bonus offers cannot be used simultaneously unless explicitly permitted.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• Viva Slots reserves the right to modify or cancel any bonus offer without prior notice.

The welcome bonus is available to new members registering for the first time only. Any attempt to claim bonuses by creating multiple accounts from the same IP address, device, or payment method will result in all associated accounts being closed and deposited funds may be forfeited.

Viva SlotsAll games are independently tested and certified by third-party auditors. RNG (Random Number Generator) technology. This ensures that every game outcome is entirely random and cannot be controlled by any party.

• For each game, RTP (Return to Player) percentage is listed in the game information section.
• If a game is interrupted due to a technical fault, that round will be considered void and the stake will be refunded.
• In the event of a dispute over a game result, server logs will be treated as the definitive evidence.
• Using automated bots or scripts to play games is strictly prohibited.
• Specific betting limits apply to Live Casino games.

If you experience a technical issue during any gaming session, please contact our 24/7 support team immediately. Reporting the issue with supporting evidence will help us resolve it faster.

The following activities Viva Slotsare strictly prohibited on this platform and may result in immediate account closure as well as legal action:

• Creating or operating multiple accounts.
• Registering with false identity or information.
• Abusing the bonus system or engaging in bonus arbitrage.
• Playing games using automated bots, scripts, or any third-party software.
• Colluding or entering into agreements with other users during gameplay.
• Using the platform for money laundering or any illegal financial transactions.
• Attempting to spread hacking tools, viruses, or any other malicious software.
• Operating an account on behalf of or for the benefit of a minor.

Viva Slots We firmly believe in responsible gaming. Gaming is a form of entertainment — it should never be seen as a source of income. We want every member to enjoy themselves in a healthy and balanced way.

The following responsible gaming tools are available on our platform free of charge:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Loss Limit: Your session will automatically end if losses exceed a specified amount.
• Self-Exclusion: The option to suspend your account for anywhere from 24 hours to permanently.
• Cooldown Period: Take a break from gaming for a set period of time.

If you need help with a gaming addiction, please reach out to our support team. For more information, visit our Responsible Gaming Visit page.

Viva Slots Your personal data security is our top priority. We protect all your information and transactions using 256-bit SSL encryption.

• Your personal data will never be sold to third parties.
• Your information will not be shared with any third party except where required by law.
• You may request to view any personal data we hold about you at any time.
• Account data may be retained after closure for legal compliance purposes.

To learn more about our full data protection policy, Privacy Policy Read the page.

Viva Slots is not liable for any direct or indirect losses arising from use of the platform, including:

• Financial losses from gaming.
• Service disruptions caused by technical issues.
• Losses caused by third-party software or connectivity issues.
• Unforeseen circumstances (Force Majeure) such as natural disasters, cyberattacks, and similar events.

In the event of any dispute, our decision shall be considered final. That said, we always review all complaints fairly and transparently.

You may request to close your account at any time. Contact our support team and submit a closure request. Make sure to complete any pending withdrawals before the account is closed.

Viva Slots reserves the right to close accounts without prior notice in the following circumstances:

• If any provision of these Terms and Conditions is violated.
• If fraud or illegal activity is suspected.
• If false information is found during KYC verification.
• If an account remains inactive for an extended period (typically 12 months).

If a valid balance remains after account closure, it will be returned through the designated process. However, balances may be forfeited if the account is closed due to prohibited activity.